CP022

Cannot read parameter from Blueworx Voice Response configuration database

The custom server could not read the configuration information from the Blueworx Voice Response configuration database, so default values will be used. These defaults may not be suitable for your telephony set up. This error gives some details of the parameter it couldn’t read.

Check that you have set up all the required configuration parameters. If you cannot resolve this problem, contact Blueworx Support.

As a workaround, you can configure the custom server using the command line switches (from the Custom Server window, click File then Properties). This error is still issued, even though the command line operations override the default values. Permitted command line options are: -sn, -si, -st, -sc, and -d.

For more information on the command line options, see Blueworx Voice Response for AIX: Configuring the System.

Severity

White (error_id = 20501)

Destination

Log, System Monitor