32020

Signalling interface: signalling process did not respond to alarm

The Blueworx Voice Response signalling interface detected that a signalling process did not respond to an alarm it was sent. A signalling process capable of trunk management must handle the SL_TRUNK_ALARM_REQ primitive, which is sent byBlueworx Voice Response to indicate that an alarm has occurred (or been cleared) on a trunk. This error indicates that the signalling process did not respond by sending the SL_TRUNK_ALARM_CNF primitive with a reply code of SL_REPLY_SUCCESS.

If you are not using common channel signalling or a signalling process, this error should not occur. If you are using common channel signalling or a signalling process, this message indicates a serious error in your signalling process. If you are developing a signalling process, such as a Signalling System Number 7 Telephone User Part (TUP), if your signalling process registers support for trunk management (SL_SIGPROC_CAPABILITY_TRUNK_MGMT) it must support the SL_CALL_ABORT_REQ primitive. If you are using such a signalling process contact the supplier of the TUP or other signalling process and report this problem. This message does NOT indicate an error in Blueworx Voice Response.

Severity

Yellow

Destination

Log, System Monitor