32018

Signalling interface: invalid channel on alarm event from driver

The Blueworx Voice Response signalling interface has received an alarm event from the Blueworx Voice Response device driver, which does not include a valid channel. One of your trunks might be unusable because of the alarm condition.

If you are not using common channel signalling or a signalling process, this error should not occur. If you are using common channel signalling (ISDN or SS7) or a signalling process, this error indicates a problem inBlueworx Voice Response . Disable and reenable the trunk using the System Monitor. If the problem persists, stop and restart the signalling process using the Custom Server Manager menu option. If this does not resolve the problem, shut down and restartBlueworx Voice Response . If the problem persists call IBM Support.

Severity

Red

Destination

Log, System Monitor