32012

Signalling interface: signalling process failed to clear call

The Blueworx Voice Response signalling interface detected that a signalling process has failed to clear a call it was requested to clear. The signalling process is required to clear calls when Blueworx Voice Response sends it the SL_CALL_ABORT_REQ primitive. This error indicates that the signalling process did not respond by sending the SL_CALL_ABORT_CNF primitive with a reply code of SL_REPLY_SUCCESS.

If you are not using common channel signalling or a signalling process, this error should not occur. If you are using common channel signalling or a signalling process, this message indicates a serious error in your signalling process. If you are developing a signalling process, such as a Signalling System Number 7 Telephone User Part (TUP), it must support the SL_CALL_ABORT_REQ primitive. If you are using such a signalling process contact the supplier of the TUP or other signalling process and report this problem. This message does NOT indicate an error inBlueworx Voice Response .

Severity

Yellow

Destination

Log, System Monitor