/dev/systrctl1… message is displayed in Dtstatus.out

Sometimes the following message is written to the Blueworx Voice Response for AIX status window.
/dev/systrctl1: A file or directory in the path name does not exist.

This message is displayed when the dtalarmd daemon process attempts to run the command trcstop -1 without trace running. It is not an error, but just a message sent to stderr. The most likely reason for this to occur is that Blueworx Support requested that a change be made to the file dtalarmd.update, to assist in problem determination, but the change was subsequently not then reversed.

To resolve the problem:
  1. Edit the file $SYS_DIR/dtalarmd.update. If there is an alarm_id entry with a command parameter that calls the trcstop -1 command, review whether it is appropriate to still have this entry in the file. If it is, do not change the line.

    Ensure that the trace command is running the next time the errorid specified in the alarm_id entry is encountered. The trcstop -1 command will then correctly stop the trace.

  2. If the alarm_id entry is no longer required, delete or comment it out and save the file.
  3. Run the command DTalarmd -u to refresh the dtalarmd process. This command does not affect the normal operation of Blueworx Voice Response.