Problems with hangup detection often occur when you use a channel associated
signaling protocol that does not provide a disconnect (hangup) indication
in the signaling channel. The problems are usually related to the setting
of system parameters.
If Blueworx Voice Response does not recognize when the network party disconnects:
- Determine (from your telephone provider) whether the switch provides an
audible disconnect signal; for example, dial or busy tone.
- Refer to Blueworx Voice Response for AIX: Configuring the System for information about setting parameters
for hangup tone detection.
- If the switch does not provide an audible hangup signal, see Telephone channel is hung.