Pre-installation checking

A critical element in ensuring that the D7 package runs correctly is for the dtuser userid (or whichever userid is used) to be the same on all machines within the SS7 cluster.

Before the D7 and the D7 Enablement packages are installed, ensure that all Blueworx Voice Response systems have had the Blueworx Voice Response base components installed, and that the Blueworx Voice Response user IDs (typically dtuser) are matching. This can be verified and changed by using the following command:

 smitty user

For more detailed information about setting up Blueworx Voice Response configurations, refer to the Blueworx Voice Response for AIX: Installation information.

When the D7 and the D7 Enablement packages are installed on the SS7 Server, a userid of dtuser is created (if not already present). Verify that the userid also matches the userids on the Blueworx Voice Response Clients. If dtuser is not the preferred userid, delete it and create a new user with the desired name and matching userid. It is important that you do this before the use of the SS7_MAINT tools, as a number of files are created and copied with the userid.