Pack Configuration

For detailed about information on pack configuration refer to the Blueworx Voice Response for AIX: Configuring the System information.

  1. Login to Blueworx Voice Response.
  2. From the Blueworx Voice Response Welcome window, select Configuration —> Pack Configuration —> Change.
  3. Make the following changes to each of the packs indicated:
    1. Set Trunk Parameters to CCS-SP.
    2. Set Line Signaling to SS7-ISUP. For optimum SS7 performance, put all the channels on each pack in a single group.
    3. Check the Save check-box for each pack that has been modified.
    4. Click File —> Save.
    5. Confirm the save.
    6. Click File —> Close to return to the Welcome window.
Note: You need to restart Blueworx Voice Response for the new pack configuration to take effect.