Connecting the Voice Bearers

The final stage is to identify how the Voice Bearers are connected between the various Blueworx Voice Response systems and the switches. Each Route Set has a defined set of trunks or CICs connected to the switches. Similarly, there will be one or more Blueworx Voice Response systems, also with a number of trunks. Complete the "Trunks" table in Appendix A as described below, creating a new entry for each combination of Route Set name and Blueworx Voice Response name. Multiple trunks from the same Route Set or Blueworx Voice Response system can be listed in one entry. Notes that CIC ranges must be unique across all Route Sets. If they are not, ask your network operator re-configure them.
SS7 Trunk
A reference of trunks on the network side. If you have the references in a range of CICs they should be converted as follows:
  • For T1 connections, first take the lowest CIC in the range, divide by 24 and add one to the answer (for example, CIC 0 would be trunk 1). Then take the highest CIC in the range, add one to it and divide by 24 (for example CIC 383 would be trunk 16). Note that the lowest CIC must be multiple of 24 and similarly the last CIC after adding one must also be a multiple of 24. Trunks cannot be subdivided.
  • For E1 connections, the same process is followed as for T1, except the value 24 is replaced with the value 32. Some CIC ranges may start with the first voice circuit and not the framing timeslot, in which case subtract one from the lowest CIC before dividing by 32. As an example a CIC range of 0-511 would translate to Trunks 1-16.
Route Set Name
The Route Set name associated with the SS7 Trunks.
WVR Trunk
This is the allocated trunks from the Blueworx Voice Response client to the SS7 cluster. Typically this would be all the trunks, for example 1-8 (Blueworx Voice Response with two adapters) or 1-16 (Blueworx Voice Response with four adapters).
WVR Name
This is the name given to the Blueworx Voice Response client in the "AIX Machines" table. Note that the number of trunks listed in an SS7 Trunk must be the same as the number of Blueworx Voice Response trunks. That is, if there are 16 trunks from a Blueworx Voice Response system, they must be connected to 16 trunks on a switch.