Stopping a custom server

Use this procedure to stop a custom server that is currently running.

Stopping a server has no effect on whether the server starts automatically the next time the system starts. This procedure only affects the current status of the server.

  1. At the Welcome window, select Operations —> Custom Server Manager
  2. Find the server you want to stop.
  3. Click WAITING under the Run Status.
  4. Click Stop.

    The Run Status changes to NONE. Blueworx Voice Response removes the process ID.

    Note: If you are using a single system image, this stops the custom server only on the node on which you run this procedure.
  5. Stopping more servers : To stop other custom servers, repeat Steps 2 through 4.

Although the Custom Server Manager window is still displayed, the server is no longer ready to run.

Stopping a custom server from the command line

You can stop a custom server without using the Custom Server Manager window. To do this you need to be logged on as dtuser.
  1. Start the system monitor by typing 
    DTmon -s
    A table is displayed, the third column of which shows the PID corresponding to each process.
  2. Identify the PID for the custom server
  3. Type 
    kill -2 <PID number>
  4. Wait five seconds and then repeat step 1 to ensure that the custom server has stopped.
Parent topic: Custom servers