Configuration file keywords

The keywords for the configuration file are explained briefly here. An index to more detailed explanations and examples is also included.

Table 1. Index of configuration file keywords

Keyword

Specified in

Explanation

AAIKeys

TelephonyService configuration entry

Used by Genesys I-Server to hold user call data

AAIKVPSeparator

TelephonyService configuration entry

The separator character to be used by AAIKeys.

AIXPortNumber

HostName configuration entry

The port number to use for an AIX system.

AppClass

AppName configuration entry

Java class to be used.

Application

GroupName configuration entry

Add an application to a group.

AppName

AppName configuration entry

Specify the name of an application.

CacheLimit

CCXService configuration entry

The size of the CCXML memory cache in MB or KB.

CallIDRange

TelephonyService configuration entry

A numeric range of call IDs used to help identify individual machines for Genesys I-Server logging purposes.

CCXAppService

NodeName configuration entry

The name of the CCXML service as defined previously in CCXService configuration entry

CCXHTTPServer

CCXHTTPServer

Switches CCXML external component event processing on or off.

CCXHTTPServerPort

CCXHTTPServerPort

Overrides the CCXML default listener port number for external component event processing.

CCXService

CCXService configuration entry

The definition of a CCXML service.

ClientName

TelephonyService configuration entry

A unique client identification label for a voice response node machine defined as an authorized Genesys I-Server client.

DefAppService

CCXService configuration entry

The node on which to start the initial CCXML document.

Enabled {=yes or =no}

All entries

Allow or prevent an object to be used. Default is yes.

GlobalContext

TelURLLocale configuration entry

The global prefix of a location.

Group

NodeName configuration entry

Add a group to a node.

GroupName

GroupName configuration entry

Specify the name of a group.

HostName

HostName configuration entry

Specify the name of a host.

InitialAddresses

TelephonyService configuration entry

With CCXML, pre-defines the IVR ports to use with Genesys T-Server

InitTechnologyString

RecoService configuration entry, TTSService configuration entry

The speech recognition or text-to-speech plug-in technology initialization string.

InitSessionString

RecoService configuration entry, TTSService configuration entry

The speech recognition or text-to-speech session initialization string.

InternationalAccess

TelURLLocale configuration entry

The digits to dial for an international call.

PlugInClass

RecoService configuration entry, TTSService configuration entry

The fully-qualified class name of the speech recognition or text-to-speech plug-in.

IPName

HostName configuration entry

Specify the TCP/IP address of a host.

JavaCommand

NodeName configuration entry

Contains the Java invocation command used to start the node.

LocalContext

TelURLLocale configuration entry

The local prefix of a location.

Locale

AppName configuration entry

Allows an application to have a default locale that is different from the default locale of the voice response node.

MediaIPAddress

RecoService configuration entry, TTSService configuration entry

IP address to be used for the media with machines having more than one ethernet adapter

Node

HostName configuration entry

Add a node to a host.

NodeClassPath

NodeName configuration entry

Required for Java applications if you want to specify different class paths for different nodes.

NodeDefAppName

NodeName configuration entry

Default application or CCXML service.

NodeDefHost

NodeName configuration entry

The host name of the voice response node specified by NodeDefVRNode.

NodeDefLocale

NodeName configuration entry

The default locale to be used by the node.

NodeDefVRNode (formerly NodeDefTS)

NodeName configuration entry

Default voice response node in the host defined by NodeDefHost, to be used by all applications running in the node.

NodeName

NodeName configuration entry

Specify the name of the node.

NodeTelephonyService (formerly NodeCallPathService)

NodeName configuration entry

The name of the telephony service to be used by this node.

NumToApp= number, application

NodeName configuration entry

Phone number to be dialed by callers, and the VoiceXML or Java application to answer calls made to this number.

NumToApp= number, service

NodeName configuration entry

Phone number to be dialed by callers, and the CCXML service to handle calls made to this number.

Parameter

AppName configuration entry

A parameter name and value to be passed to the application. It can also be used to specify the URI of a VoiceXML application.

Password

TelephonyService configuration entry

The password defined in the CallPath Enterprise Server JTAPI configuration.

RecoDefinition

AppName configuration entry, NodeName configuration entry

Defines the speech recognition technology to use, either for all languages or one specific language.

RecoService

NodeName configuration entry, RecoService configuration entry

The identifier of a RecoService entry. Distinguishes between entries for the same technology on different platforms.

RecoType

RecoService configuration entry

A platform-independent label for the RecoService entry, used as a key to find the required speech recognition service.

RetrieveCommand

NodeName configuration entry

The name of a command string used to retrieve a call.

RMIPortNumber

HostName configuration entry

The port number to use for the RMI registry. 

InitialURI

CCXService configuration entry

The URI of an initial CCXML document.

ServerName

TelephonyService configuration entry

The port number and IP address of the CallPath Enterprise Server.

SingleCall

CCXService configuration entry

Specifies whether or not a separate browser instance handles each new inbound call to the CCXML service.

TelephonyService (formerly CallPathService)

TelephonyService configuration entry

Identifies a telephony service.

TelURLLocale

TelURLLocale configuration entry

Defines a location within a telephony network.

TTSDefinition

AppName configuration entry, NodeName configuration entry

Defines the text-to-speech technology to use, either for all languages or one specific language.

TTSService

NodeName configuration entry, TTSService configuration entry

The identifier of a TTSService entry. Distinguishes between entries for the same technology on different platforms.

TTSType

TTSService configuration entry

A platform-independent label for the TTSService entry, used as a key to find the required text-to-speech service.

UserName

TelephonyService configuration entry

The user name defined in the CallPath Enterprise Server JTAPI configuration.

VRNode (formerly TSNode) {=yes or =no}

NodeName configuration entry

Specifies whether the node is a voice response node.