Who should use this information

To use this information successfully, you should already understand the hardware, software, communications, and storage prerequisites for installing Blueworx Voice Response (see the Blueworx Voice Response for AIX: General Information and Planning information). You should also be familiar with the AIX system management interface tool (SMIT) which is used to install software, configure devices, and define the AIX operating environment. In addition, you should be familiar with using AIX.

As the installer, you also need to understand the data communications network configuration at your location, including peripheral equipment (such as display terminals or printers). In addition, you should know how your organization's telephone network is configured.

If you are unfamiliar with AIX, you may want to consider enrolling on an IBM training course before you install Blueworx Voice Response. Courses include information about using the basic AIX commands, the vi editor, and SMIT. Your IBM service representative can explain how to enroll on an IBM training course. Alternatively, you can enroll on IBM training courses online at http://www.ibm.com/services/learning.