If migrating to Version 6.1 from a previous level of Blueworx Voice Response

Note: Before continuing, you must have installed DB2 as described in Starting installation of Blueworx Voice Response.

Use this procedure to migrate from Blueworx Voice Response Version 4.2.

  1. Insert the Blueworx Voice Response installation CD into the drive.
  2. Mount the CD by repeating steps 12 to 16 under the heading “Mounting a CD”.
  3. Type the following command and press Enter:
     cd /cdrom
  4. To check for any additional advice or instructions, you should read the README file in the root directory of the CD-ROM. You can also check the Blueworx Voice Response support website for the most recent information. Use your Web browser to visit the support page at http://www.ibm.com/pvc/products/voice/direct_talk_support.shtml
  5. Type the following command and press Enter:
     smitty update_all
  6. In the INPUT device/directory for software field enter . (period) to indicate your current directory and press Enter.
  7. The migration utility updates instances of the existing files that it finds in your current installation. Once this is complete, you can then add any new product features that you want as follows:
    1. Type the following command and press Enter
       smitty install
    2. In the INPUT device/directory for software field enter . (period) to indicate your current directory and press Enter.
    3. Selecting the filesets : Press F4 in the SOFTWARE to install entry field to list the filesets in the root directory on the CD-ROM.

      The system displays the SOFTWARE to Install menu.

    4. Select any of the following optional packages.
      • devices.dirTalk.BrooktroutFax: Fax device driver.
      • devices.iop_rpq.rte: DTEA device driver.
      • dirTalk.3270: to support 3270 servers.
      • dirTalk.ADSI: to support analog display services interface (ADSI) phones.
      • dirTalk.BrooktroutFax: to support Fax machines.
      • dirTalk.GEOTEL: to support Cisco Intelligent Contact Management software.
      • dirTalk.ISDN.ATT: to support AT&T 5ESS and Lucent Definity G3i switches.
      • dirTalk.ISDN.com: to support all ISDN protocols.
      • dirTalk.ISDN.DMS100: to support Nortel DMS-100 and DMS 250 switches.
      • dirTalk.ISDN.EuroISDN: to support EuroISDN and E1 QSIG.
      • dirTalk.ISDN.INS1500: to support Japan's INS Net Service 1500.
      • dirTalk.SP: to support languages other than US English. Not required for VoiceXML and Java.
      • dirTalk.SpeechClient: to support speech recognition and text to speech
      • dirTalk.SS7_D7: to support SS7
      • dirTalk.TDD: to support telecommunications devices for the deaf.
      • dirTalk.VOIP_SIP: to support Voice over IP (using DTNA or DTEA).
      • dirTalk.VRBE_XML: to support VoiceXML 2.1 and Java API applications. If you previously had the dirTalk.DTBE package installed (to support VoiceXML 1.0 and JavaBeans applications) ensure that you have removed it, as described in Preparing to migrate VoiceXML and Java applications.
      Do not select any other packages. Any other required filesets have been installed automatically as part of the migration process.
    5. When you have selected the filesets to install, press Enter.

      The system installs the software. This could take from 10 minutes to 30 minutes, depending on which options you install and the model of pSeries computer you are using. When the process is complete, OK appears at the top of the screen. Check the messages at the bottom of the screen to confirm the successful installation of each selected package.

  8. Review the output. It may contain information about changes that were made during the migration.

    If any filesets failed to install due to missing prerequisite AIX filesets, install the missing filesets from the AIX installation CDs or apply AIX PTFs to upgrade the filesets to the correct level. Repeat the Blueworx Voice Response installation.

  9. Press F10 to exit from SMIT.
  10. Unmount the CD as described in step 12.
  11. If you require SS7 D7 enablement:: Insert the Blueworx Voice Response installation CD into the drive, and repeat the actions described in steps 2 to 12, selecting the fileset:
    • dirTalk.SS7_D7
    Note: SS7 D7 support is provided through the separately-orderable PRPQ (7J0465) IBM SS7 Support for Blueworx Voice Response. For details of installation refer to the SS7 Support for Blueworx Voice Response: SS7 User's Guide book, GC34-7090information.
  12. If you require the WebSphere Voice Server Connector:: Insert the Blueworx Voice Response installation CD into the drive, and repeat the actions described in steps 2 to 12, selecting the fileset:
    • dirTalk.SpeechClient

    For details of how to configure and use the WebSphere Voice Server Connector, refer to the Blueworx Voice Response for AIX: Deploying and Managing VoiceXML and Java Applications information.