Read this section before you start to install Blueworx Voice Response for the
first time, or before you upgrade an existing system by installing
the new release.
Blueworx Voice Response system components A Blueworx Voice Response voice processing system brings together your telephone network and your data communications network. Installing a Blueworx Voice Response system therefore involves:
Preparing for installation Read this section before beginning to install, or migrate to, Blueworx Voice ResponseVersion 6.1; thorough preparation will save you time eventually.
Migration If you are migrating from a previous release of DirectTalk or Blueworx Voice Response , you should read this section which contains information about:
Software prerequisites You need to make sure that the operating system and other licensed program products are at the required level before beginning to install the Blueworx Voice Response software.