Procedure

Attention: Always shut down Blueworx Voice Response using this procedure (or use the DT_shutdown command). If you attempt to stop the system in any other way, processing may not terminate correctly and the system may not be able to start again.

Start

From the Welcome window, select Operations
If other people are using Blueworx Voice Response, give them adequate warning that you are going to shut it down.
Shutting down without letting calls terminate first: Click Immediate Shutdown.
If anyone else is currently using Blueworx Voice Response, it asks you to confirm that you want to shut down.
If you are sure you want to shut down regardless, click OK.
Blueworx Voice Response shuts down all windows, cleans up the database and stops all foreground and background processes.

If you decide to leave the system running, click Cancel.
Shutting down gracefully: Click Quiesce Shutdown.
If anyone else is currently using Blueworx Voice Response, it asks you to confirm that you want to shut down.
If you are sure you want to shut down regardless, click OK.
Blueworx Voice Response shuts down all windows, cleans up the database and stops all foreground and background processes.

If you decide to leave the system running, click Cancel.

Do not restart Blueworx Voice Response immediately. Always wait until you see the “Node Manager terminating” message in the Blueworx Voice Response status window before you try to restart Blueworx Voice Response, to allow all processes to terminate properly. Proper termination is particularly important if Communications Server is running with a large number of logical units.

For details of the DT_shutdown command, refer to Blueworx Voice Response for AIX: Managing and Monitoring the System.