If you have successfully migrated to Blueworx Voice Response Version 6.1, you
do not need to use this procedure to restore data you saved using
the saveDT utility in Saving your current data.
If you saved data from a previous release, you can use that data
to either:
If you wish to restore data in these situations, follow the procedure
in this section.
The restored data is in the same state it was in when you saved
it. The Default and User applications still exist, and the System
application contains the System application profile. However, note
that system parameters and archived statistics are not restored unless
you answer the appropriate prompt when you restore your data.
Prerequisites
Before
you start the following procedure, note the following prerequisites:
- Ensure that Blueworx Voice Response is not
running on the system to which you want to restore data.
- If you want to restore data to a single system image, you must
perform this procedure on the database server node of the single system image. You must
ensure that Blueworx Voice Response is
not running on any nodes of the single system image, and that
no other processes are connected to DB2.
- To restore the data, you need the same amount of space on the
hard disk as you needed to save the data, plus 2–4 MB for data migration
activities. If there is not enough space available, either use SMIT
to increase the size of the file system, or move the Blueworx Voice Response databases
to a file system with more space; see the Blueworx Voice Response for AIX:
Managing and Monitoring the System information for more information.
- If you are restoring from a tape, you need a suitable drive attached
to the pSeries computer.
For example, if you saved your data to a 5 GB tape, ensure that you
have a 5 GB tape drive.
Procedure
Note: The restoreDT
process can take some time. If you have many voice messages or voice
segments, it could take several hours.
Start
- Shut down Blueworx Voice Response,
if it is running.
- Log on to AIX as root. It does not matter
which directory you are in.
- Setting
up the environment: Type the following command and press Enter:
. /usr/lpp/dirTalk/tools/vae.setenv
Leave
a space between the period and the slash before usr.
- Type the following command and press Enter:
echo $VAE
If
the environment is properly set up, the system should display the
following message:
/usr/lpp/dirTalk
- Restoring the data : Type restoreDT and
press Enter.
The system displays the Restore
Voice Response Data Script menu:
Restore Voice Response Data Script--Restore Device
1) Diskette (Recommended only for Small Amount of Data)
2) Hard Disk file (using tar)
3) Tape (using tar)
4) Quit
Select device type: (press ENTER to list choices) >
- Type the number for the option you want to use, then press Enter.
The system prompts you for the device, directory, or file name, as
appropriate.
A message is displayed warning you that the Blueworx Voice Response database
will be reset to the condition it was in when you first installed Blueworx Voice Response. Answer
Y to continue past this message: your data will be restored after restoreDT resets
the database.
The
system restores the data you saved to the correct directories. The
process takes some time, particularly if you have many voice messages
or voice segments.
- Checking that the process has worked: Check the messages
that have been written in the restoreDT log file
in the current directory. Search for the word ERROR.
- Error messages: If you find any error
messages, do not try to start Blueworx Voice Response. Refer
to the Blueworx Voice Response for AIX:
Problem Determination information for further information,
and either try to fix the errors or contact your IBM representative.
- Warning messages: These messages generally
indicate that there are problems that you can fix after starting Blueworx Voice Response.
- Ensuring that the file permissions are correct: If you
are restoring to a stand-alone Blueworx Voice Response system
(that is, not one configured as part of a single system image), you
must now run vae.setuser again to make sure
that the file permissions and ownerships are correct.
To do this,
type the following command, press Enter, and then follow
the prompts:
/usr/lpp/dirTalk/tools/vae.setuser
- The save-and-restore migration process does not preserve any changes
you may have made to the Blueworx Voice Response resource
files. If,
for example, you made color or font changes, you have to make the
same changes again.
- Running the regression test: Test that you can still access
the items you recorded Procedure.
Next step: Go to Importing .imp files.