Restoring saved data after migrating

If you have successfully migrated to Blueworx Voice Response Version 6.1, you do not need to use this procedure to restore data you saved using the saveDT utility in Saving your current data.

If you saved data from a previous release, you can use that data to either: If you wish to restore data in these situations, follow the procedure in this section.

The restored data is in the same state it was in when you saved it. The Default and User applications still exist, and the System application contains the System application profile. However, note that system parameters and archived statistics are not restored unless you answer the appropriate prompt when you restore your data.


Before you start the following procedure, note the following prerequisites:


Note: The restoreDT process can take some time. If you have many voice messages or voice segments, it could take several hours.


  1. Shut down Blueworx Voice Response, if it is running.
  2. Log on to AIX as root. It does not matter which directory you are in.
  3. Setting up the environment: Type the following command and press Enter:
    . /usr/lpp/dirTalk/tools/vae.setenv

    Leave a space between the period and the slash before usr.

  4. Type the following command and press Enter:
    echo $VAE

    If the environment is properly set up, the system should display the following message:

  5. Restoring the data : Type restoreDT and press Enter.

    The system displays the Restore Voice Response Data Script menu:

    Restore Voice Response Data Script--Restore Device
    1) Diskette (Recommended only for Small Amount of Data)
    2) Hard Disk file (using tar)
    3) Tape (using tar)
    4) Quit
    Select device type: (press ENTER to list choices) >
  6. Type the number for the option you want to use, then press Enter. The system prompts you for the device, directory, or file name, as appropriate.

    A message is displayed warning you that the Blueworx Voice Response database will be reset to the condition it was in when you first installed Blueworx Voice Response. Answer Y to continue past this message: your data will be restored after restoreDT resets the database.

    The system restores the data you saved to the correct directories. The process takes some time, particularly if you have many voice messages or voice segments.

  7. Checking that the process has worked: Check the messages that have been written in the restoreDT log file in the current directory. Search for the word ERROR.
    • Error messages: If you find any error messages, do not try to start Blueworx Voice Response. Refer to the Blueworx Voice Response for AIX: Problem Determination information for further information, and either try to fix the errors or contact your IBM representative.
    • Warning messages: These messages generally indicate that there are problems that you can fix after starting Blueworx Voice Response.
  8. Ensuring that the file permissions are correct: If you are restoring to a stand-alone Blueworx Voice Response system (that is, not one configured as part of a single system image), you must now run vae.setuser again to make sure that the file permissions and ownerships are correct.

    To do this, type the following command, press Enter, and then follow the prompts:

  9. The save-and-restore migration process does not preserve any changes you may have made to the Blueworx Voice Response resource files. If, for example, you made color or font changes, you have to make the same changes again.
  10. Running the regression test: Test that you can still access the items you recorded Procedure.

Next step: Go to Importing .imp files.