Format of status and trace data

This section describes the format of the output of the Cisco ICM custom server. It does not describe the messages that are sent to the ICM.

Three types of printable output are available from the Cisco ICM custom server.

  1. Color coded messages that are monitored by the Blueworx Voice Response System Monitor and saved in the $OAM_LOG_PATH/errorlog file.
  2. Status and trace data that is saved in the specified log file by using the -l flag as described in Custom server parameters, and also displayed in the Blueworx Voice Response Status window.