coexistence

This upgrade to the Cisco ICM custom server replaces the old custom server and cannot coexist with a previous version. In a cluster of Blueworx Voice Response clients, which are not part of a single system image (SSI) cluster, each client can have a different version of the custom server under the conditions described here.

Each client must have a peripheral gateway (PG).
The PG has the correct software for the version of the Cisco ICM custom server that the client is running.

In a cluster of Blueworx Voice Response clients that are part of an SSI cluster, the clients all run the same version of the Cisco ICM custom server.

Only one Cisco ICM custom server can be installed and run at any one time on a single Blueworx Voice Response for AIX machine.

Coexistence