Data communications network

This section discusses the requirements for connecting Blueworx Voice Response to an SNA network, and also gives examples of how to attach the pSeries computer to a host computer so that information can be accessed using 3270 terminal emulation. Connection is supported over both SNA and TCP/IP–based networks.

This diagram shows that a voice processing system comprises a telephone network, a voice processing component (such as Blueworx Voice Response), a business object server or web server, and a data communications network. The graphic representing the data communications network is highlighted as it is the topic under discussion at this point in the book.