Voice response

As you might expect, voice response technology is at the heart of the services offered by Blueworx Voice Response. Voice response is the use of prerecorded speech to provide information in response to input from a telephone caller, and is typically used in applications such as telephone banking and order entry. Short pieces of information are retrieved from a database and spoken to the caller, by a voice application stringing together words that have been previously recorded. Blueworx Voice Response applications can also speak long strings of information, either prerecorded, or stored as text and converted to speech as required.