Installing the Brooktrout fax feature

The Brooktrout fax feature is supplied as installp images which you install using the smitty command of the System Management Interface Tool (SMIT). You will need to refer to the “Installing the Blueworx Voice Response Software” procedure in the Blueworx Voice Response for AIX: Installation information. When you have installed the Brooktrout fax feature, import the custom server and state tables.

To install the Brooktrout fax feature you will need to take the following steps:

  1. Shut down Blueworx Voice Response: Shut down Blueworx Voice Response and log in as root
  2. Install the feature: Follow the instructions in “Installing the Blueworx Voice Response software” in the Blueworx Voice Response for AIX: Installation information to use the System Management Interface Tool (SMIT) to install the dirTalk.BrooktroutFax and devices.dirTalk.BrooktroutFax file sets.
  3. Reboot : Reboot the computer
  4. Test: For a TR114 installation, see Testing the TR114 card .
  5. For a TR1034 installation, see Testing the TR1034 card .
  6. Start: Start Blueworx Voice Response and log in to the user account you use for the Blueworx Voice Response administration
  7. Import the BrooktroutFax custom server and state tables: From the Blueworx Voice Response Welcome window, select Applications —> Applications to open the Applications window.

    Then select Application —> Import —> Replace —> File to import /usr/lpp/dirTalk/sw/fax/BrooktroutFax.imp

    The BrooktroutFax custom server and the state tables are imported into the BrooktroutFax application.

    When the import is complete, select View —> Refresh Now to see the imported objects.

    For more information about using the Application windows, see the Blueworx Voice Response for AIX: Designing and Managing State Table Applications information.

  8. Starting the custom server: To start the BrooktroutFax custom server, from the Blueworx Voice Response Welcome window:
    1. Select Operations —> Custom Server Manager .
    2. Select the Run Status of BrooktroutFax .
    3. Select Start.

      The Run Status changes to Waiting. A process ID (PID) is filled in.

  9. Start the appropriate custom server for the installed card. For the TR114 fax card, start the BTFAX_100 custom server. To do this, from the Blueworx Voice Response Welcome window: :
    1. Select Operations —> Custom Server Manager .
    2. Select the Run Status of BTFAX_100.
    3. Select Start.

      The Run Status changes to Waiting. A process ID (PID) is filled in.

    For the TR1034 fax card, start the BTFAX_1000 custom server. To do this, from the Blueworx Voice Response Welcome window: :
    1. Select Operations —> Custom Server Manager .
    2. Select the Run Status of BTFAX_1000.
    3. Select Start.

      The Run Status changes to Waiting. A process ID (PID) is filled in.

  10. Disabling the custom servers from starting automaticallyThe BrooktroutFax custom server is set to start automatically whenever the system is restarted. To stop this happening:
    1. Select Operations —> Custom Server Manager.
    2. Select the IPL Status of BrooktroutFax.
    3. Select Auto-Start Off.
  11. The BTFAX_100 custom server is set to start automatically whenever the system is restarted. To stop this happening:
    1. Select Operations —> Custom Server Manager.
    2. Select the IPL Status of BTFAX_100.
    3. Select Auto-Start Off.
  12. The BTFAX_1000 custom server is set to start automatically whenever the system is restarted. To stop this happening:
    1. Select Operations —> Custom Server Manager.
    2. Select the IPL Status of BTFAX_1000.
    3. Select Auto-Start Off.

When the Brooktrout fax card is installed you will be able to use the Brooktrout fax feature. Use the sample application to check that the Brooktrout fax feature is operating correctly. For information on how to do this, see The Fax Sample Application (FSA).

Hang-up detection

Note that for fax to function correctly, the Hang-up detection criterion for the fax channels in Blueworx Voice Response must be set to Off. For information on how to do this see Blueworx Voice Response for AIX: Configuring the System

Single system image

If you are intending to use Brooktrout fax on more than one node in a single system image (SSI) you must ensure that the directories used by the Brooktrout fax custom server to store received fax files and to hold the fax requests to be sent to fax machines are local to each machine and not shared. These directories are called Fax Reception Directory and Fax Queue Location and are set using the BFIT tool.

Parent topic: Installing the Brooktrout Fax Software