20503: ERROR: We have an error writing to the message Q, rc='number', errno='number'

Function

parentProcess

Explanation

The parent process has encountered a problem when attempting to communicate with one of its child processes via the message queue using the msgsnd() function call. The message queue has been removed, never existed, or the message itself is invalid. This causes a request to the target component to be denied. The rc value is the return code from msgsnd(), and errno is also set by this function call.

User response

This error can be caused by other error conditions in the system. Review the Blueworx Voice Response error logs and try to correct other problems first. If the problem persists after shutting down and restarting Blueworx Voice Response, and shutting down and restarting AIX, call IBM Software Support.