TDM connection management helps to coordinate the making and breaking of time-division multiplex (TDM) connections between resources such as channels on packs, and channels on digital signal processor (DSP) adapters. Custom server subroutines allow you to write applications that exploit industry-standard time-division multiplex (TDM) bus (TDM bus) capabilities such as matrix switching, one-call fax, speech recognition, and text-to-speech.
In addition, TDM connection management also enables you to implement facilities such as tromboning: connecting a caller to an agent or other service, via Blueworx Voice Response. This type of connection can be used even when the switch does not support call transfer.
Blueworx Voice Response supports the TDM bus, through the Digital Trunk Telephony Adapter (DTTA). Support for other adapters can be added by writing a connection server.