A template is a set of values for a group of system parameters, which you can copy and paste to define all the parameters in a group at the same time. Some templates (for call progress tones, signaling types, and trunk interfaces) are supplied with Blueworx Voice Response. The supplied templates are listed in System parameter templates.
Do not use the supplied templates directly, because you cannot edit the values in them. (Even though at first the supplied values may seem suitable, you might find later that you need to change one or more of them.)
You can also use your own definitions as templates. For example, you can define channel group 1 then copy it and paste it onto channel group 2. You can then edit some of the values in channel group 2. For example, channel group 2 could specify a different signaling type in its Signaling Type parameter.