CHP Performance Metrics - Expiry Time (mins)

Parameter group

Application Server Interface

Access level

Admin

Possible values

0 through 60 minutes

Defaults

3 minutes

Explanation

Controls how Blueworx Voice Response collects measurements on CHP performance. These measurements include play latency time, underrun margin time, voice message retrieval time, and profile retrieval time.

Set this parameter as follows:

0

Data is not collected.

>0

Data is collected. However, when Blueworx Voice Response calculates any averages of measurements taken across many channel processes, it ignores any measurements that are older than the value of this system parameter.

For more information, see Monitoring the performance of a single system image.