Key signals parameter group

Purpose

Each of 16 keys on the telephone keypad can have characters or symbols mapped to them. This assignment enables Blueworx Voice Response to interpret DTMF signals as text. (For more information on how voice applications distinguish between different letters, see the GetText action in the Blueworx Voice Response for AIX: Application Development using State Tables information.)

Scope

The Map parameter (the only parameter in this group) must be defined once for each key on the telephone keypad.

To make new parameter values effective, restart Blueworx Voice Response.

Parameters

Map is the only parameter in this group (see Map).

There is a predefined value for each key. The predefined values are:

1 key:

1QZ

2 key:

2ABC

3 key:

3DEF

A key:

blank

For example, to move Q and Z from the 1 key to the 0 key:

  1. Select Key Signals in the System Configuration window.
  2. Select the button marked 1.
  3. Select Map.
  4. Select the New Value and delete it.
  5. Select OK.
  6. Close the Key Signals / 1 window.
  7. Select the button marked 0.
  8. Select Map.
  9. Select the New Value and overtype it with QZ0.
  10. Select OK.
  11. Close the Key Signals / 0 window.
  12. Close the Key Signals window and then Save your changes.

4 key:

4GHI

5 key:

5JKL

6 key:

6MNO

B key:

blank

7 key:

7PRS

8 key:

8TUV

9 key:

9WXY

C key:

blank

* key:

*

0 key:

0

# key:

#

D key:

blank