The parameters in this group define the telephony channels to which Blueworx Voice Response is connected. The parameters specify trunk protocols and other signaling criteria for all the channels included in a channel group.
The channel group parameters must be defined once for each channel group. You can define up to 16 channel groups. The parameter values then apply to all the channels in the group. The channels in a group can be connected to more than one trunk. (The Channel Group parameter in the Channel parameter group specifies the group to which the channel belongs.)
Select the channel group that you want to define and open it.
To make new parameter values effective, disable then enable the packs to which the channels in the channel group are connected.